CMMI-DEV is a process improvement approach that ensures we remain committed to providing our customers with high-quality products and services.
An appraisal at maturity level 3 indicates that Ad Hoc is performing at a “defined” level. It shows that our work and processes have received the highest form of third-party validation. At this level, our processes for working on federal contracts are well-documented and detailed in company standards, procedures, tools, and methods.
Achieving this rating provides a variety of benefits for our customers, including:
- Reliable performance: Because Ad Hoc incorporates a product thinking approach to produce effective digital services, our customers can expect consistent development and delivery of high-quality products and services. Our company-wide approach means every team brings technical skills and big picture thinking to the needs of our customers and the people who rely on their services.
- Fewer risks: Thanks to our proactive approach to preparing for system emergencies, customers can have greater confidence in our ability to effectively manage security incidents and other issues that could impact their digital services.
- Human-centered focus: All our work is grounded in core competencies like human-centered design, and we prioritize customer experience and data-informed research thinking to bring value to all we produce. As a result, customers can be assured that we build the right things in the right way that will meet the needs of their users.
This is a significant step forward in supporting Ad Hoc’s strategic growth and helping us expand our impact with existing customers and partnering with new ones.—Eleanor Desai, Chief Operating Officer
Our focus will always be producing great work that makes a difference. As we grow our reach across federal, state, and nonprofit spaces, achievements like this will keep us on the right path to providing a people-centric experience for our customers, ensuring we are meeting their needs and those of the people they serve.
You can learn more about all of Ad Hoc’s certifications and appraisals on our website.