Using CX to align goals for improved service delivery

Using CX to align goals for improved service delivery

We believe customer experience should serve as more of an active “sense and respond” function that helps agencies reduce friction to service delivery, rather than just a passive reporting role.

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Ad Hoc is a digital services company that helps the federal government better serve people.

Our team of experts from across commercial industry and government brings the modern skills necessary to help agencies transform public services into digital services. Our work enables agencies to meet the needs of their users while closing the gap between consumer expectations and government.

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We're looking for technologists with a wide range of skills and experiences to join our team. Find your place today.

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