Our Services

Delivering people-centered experiences

From day one, we've helped high-impact services like HealthCare.gov and VA.gov use new technologies and human-centered design to deliver on people's expectations.

Now, we're helping organizations use technology to scale their impact across new platforms, flagship products, and industry-leading experiences.

Our services

Proven results



enrollments in healthcare plans using HealthCare.gov between 2019 and 2022.


out of 5 stars

for the VA Health and Benefits mobile app based on more than 1 million downloads.



in enrollments using the new Medicare Plan Finder compared to the legacy tool.

How we work

A people-centered approach

There’s no silver bullet for building successful digital services. It takes a disciplined approach that allows teams to continually respond to new information and deliver value to users.

Ad Hoc leads the industry with inclusive, accessible human-centered design, combined with product thinking and agile software development. We create teams that are purpose-built to our customer’s needs and the challenges of their environment.

Learn more about how we work

The Government Digital Services Playbook

We’ve distilled 10 years of delivering people-centered experiences at scale into our playbook for effective digital services. Find 12 plays you can use to change your methods, culture, and technology while becoming a digital-first organization.

See the plays

Let’s talk

Every major advancement begins with a conversation about the people you’re serving and the outcomes you’d like to achieve. Contact our team so we can learn about your goals and put together a team built for your needs.

Email Ad Hoc

How to work with us

  • Governmentwide acquisition contracts

    GSA Multiple Award Schedule (MAS)

    • 54151S - Information Technology Professional Services
    • 541611 - Business Administrative Services
    • Contract number: GS-35F-392DA
    • Business status: Other Than Small Business (OTSB)

    NIH NITAAC Chief Information Officer Solutions and Partners 3 (CIO-SP3) Small Business (SB)

    • Contract number: HHSN316201200147W
    • Business status: Other Than Small Business (OTSB)
    • Contract holder: HIT Venture. Ad Hoc is the managing member of HIT Venture.

    NAICS Codes: 541511, 518210, 519290, 541512, 541513, 541519, 541611, 541612, 541613, 541618


    CAGE Code: 74R94

    See Ad Hoc’s agency-specific contract vehicles at CMS, LOC, NASA, and OPM

  • Ad Hoc's certifications and appraisals demonstrate our commitment to providing our customers with high-quality, consistent products and services.

    • ISO: 9001:2015
    • ISO/IEC 20000-1:2018
    • ISO/IEC 27001:2013
    • CMMI-DEV Maturity Level 3

    More information

  • Ad Hoc has formal partnerships with leading software companies that allow us to bring the right technology to meet your needs.

    • Salesforce
    • Wordpress VIP
    • Slack

    Learn more about Ad Hoc’s Partner Community