Digital-first government, focused on impact

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110

million people able to access affordable health insurance through HealthCare.gov

2.5

million downloads of the VA Health and Benefits mobile app

20

billion health claims from 64 million patients accessible through a modern API

Transforming how people experience government

Services that enable scale and impact across new platforms, flagship products, and industry-leading experiences.

  • Digital services

    Helping organizations use technology to enable service delivery through inclusive, human-centered digital experiences.

  • Customer experience

    Enabling organizations to understand people’s needs, design seamless experiences, measure their effectiveness, and explore improvements.

  • Data architecture

    Tools and methods to organize and manage large data sets while gathering user, traffic, and system data to inform decision making and team priorities.

VA's Health and Benefits mobile app
VA's Health and Benefits mobile app combines VA.gov's Veteran-centric service delivery with features only a native app can provide.

Digital-first approach

  • Human-centered design

    Putting people at the center

  • Product strategy

    Building the right things for the right people

  • Agile development

    A structure for continuous iteration

  • Data

    Using evidence to guide decisions

  • DEVOPS

    Infrastructure for speed and quality

  • Cybersecurity

    Building for a security-always mindset

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The Ad Hoc Digital Services Playbook

Playbook background

Our playbook is a proven way to better equip your team with the practices that create resilient, flexible, and customer-friendly digital services. You’ll find insights on everything from team makeup to API design to operations and maintenance.

See the plays

Putting people at the center of government services

We see a future where agencies put people at the center of implementing policy and designing services. To achieve that digital-first vision, we’ve assembled an exceptional team with the skills, experience, and creativity necessary to transform how people experience government. We’re proud of our track record, and we’re just getting started.

Start your success story

We’re hiring

We're looking for technologists with a wide range of skills and experiences to join our team. Find your place today.

Join our team

Career opportunities at Ad Hoc