Insights

Making the right thing the easiest thing: human-centered governance for platform adoption

June 27, 2022

The way you choose to implement governance processes can make or break your platform’s adoption and level of success.

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Ad Hoc acquires Cascades Technologies, LLC

June 14, 2022

Today, Ad Hoc closed a deal to acquire Cascades Technologies, LLC, a federal IT company with decades of experience providing critical IT services to a broad range of federal agencies.

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The building blocks of platforms

June 13, 2022

We talk about platforms in terms of reuse of services, separation of responsibility, and platform “building blocks.” Framing platforms this way helps teams articulate the design, prioritization, and strategy of their platform.

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Building a mentorship program for product managers

May 25, 2022

We’ve created a supplemental APM mentorship program that provides a place for aspiring product managers to grow and experienced PMs to teach.

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Introducing the Ad Hoc Product Field Guide

April 25, 2022

With this guide, agencies can start moving from a project management mindset to a product-based approach to delivering services that enable them to better serve the public.

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Product Reviews: Building a culture of feedback loops in government

April 18, 2022

We created Product Reviews to provide product managers with non-judgemental feedback on their strategic approaches from cross-functional peers.

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Setting the right benchmarks for site speed in government

April 12, 2022

As we think about ways in which government sites meet the needs of their users, speed is an integral part of what makes a site inclusive and accessible to more people.

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Bringing service design to the VA digital services platform

March 16, 2022

To meet the needs of internal customers, Ad Hoc’s platform service design team takes a service design approach to continuously gather feedback and use that information to improve user interactions and experiences with the VSP program.

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Developing a focus style for a themable design system

February 08, 2022

On a recent project, we had a set of focus styles built into a design system that were inconsistent and ineffective, leading to a not-so-great end user experience.

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Creating a flagship mobile app to meet Veterans’ needs

January 26, 2022

This summer, the Department of Veterans Affairs (VA) launched a new flagship mobile app built with the support of Ad Hoc to provide Veterans convenient, seamless, and secure access to their healthcare and benefits information.

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The new Ad Hoc Accessibility Beyond Compliance Playbook

January 19, 2022

Follow our plays to better equip your organization and teams with practices that lead to more equitable digital services for all.

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Examining the covidtests.gov architecture

January 18, 2022

A day early, the Biden Administration has quietly launched the new website that allows households to order four COVID-19 rapid antigen tests.

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