Insights - Ad Hoc

Ad Hoc donates laptops to Ukrainian refugees in Poland

September 04, 2024

This summer, Ad Hoc donated 30 laptops to Ukrainian refugee children living in Wiśniew, Poland as part of a charity program to help children and families connect with other refugees.

Photo of Ad Hoc donates laptops to Ukrainian refugees in Poland

Introducing a government design system for native mobile

August 13, 2024

As we continue to explore what government design can and should be for native mobile apps, we’ll need a design system to scale this work.

Video: Adding a native mobile app to strengthen your CX strategy

August 05, 2024

People like to have choices when it comes to accessing the government services they need, and they’re increasingly relying on mobile devices to do so.

Good government gone mobile: 5 apps that showcase the opportunity of mobile in government

July 25, 2024

In today’s digital age, native mobile applications have become essential tools for governments to provide services and information to the public.

Mobile apps, choice, and customer experience

July 09, 2024

We believe that effective service delivery is about meeting users where they are and providing efficient service delivery across multiple channels.

It’s time to revisit mobile apps as a part of your government CX strategy

July 08, 2024

It’s time to update our view of native mobile apps to reflect today’s reality for government agencies.

Open data and AI readiness

June 24, 2024

As federal agencies adopt artificial intelligence to improve their services, the most consequential policy directive impacting how they’ll use AI will ultimately turn out to be an OMB memo issued over ten years ago.

Applying native mobile capabilities to government service delivery

June 06, 2024

Native mobile apps can and should be be a valuable part of a larger customer experience strategy, and federal agencies should examine how to best apply the benefits of mobile to the needs of their customers.

Level up your impact: Making the move into government tech

May 15, 2024

People with a variety of backgrounds come to Ad Hoc seeking to make a greater impact by supporting the government on large-scale projects. Here, one team member shares insights into their move to a company that’s dedicated to empowering government agencies to improve users’ digital experiences.

Selecting the best partners: Key evaluation criteria for government agencies

May 01, 2024

For government agencies, choosing the right partner is critical to ensuring successful outcomes and efficient, responsible use of taxpayer dollars. In this blog post, we identify key factors agencies should consider and how to set partners up for success following a contract award.

Ad Hoc wins place on the HHS Software Integration and Frontend Technology BPA

April 26, 2024

We are incredibly pleased to be selected for this blanket purchase agreement, as it will allow us to continue supporting the Department of Health and Human Services.

The DOJ’s new accessibility rule: A crisis or opportunity for state and local governments?

April 24, 2024

The Department of Justice (DOJ) recently finalized a new rule that will have major implications for state and local governments across the country.

Two clear signs that you might be underinvesting in your platform

April 11, 2024

As agencies use platforms to deliver better customer experiences for their digital services, issues occasionally crop up. In this blog post, we talk about 2 common ones we’ve seen, what they mean, and how to fix them.

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