CMS Website Development Services

We develop and maintain 15 separate products that help power the HealthCare.gov user experience.

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The Work

Ad Hoc is the prime contractor for the Centers for Medicare & Medicaid Services Website Development Support (CMS WDS) contract for “the design and implementation of digital services for CMS websites, systems, tools, components, and applications (also known as Digital Products). The primary goal is to ensure that WNMG development projects achieve objectives and deliver the vision for products in the WNMG Portfolio. CMS websites and systems developed for this contract shall be highly available and scalable.”

Ad Hoc provides program management and oversight, as well as technical leadership for the entire program. We are responsible for discovery and requirements gathering; agile development; design, user experience, and usability research; agile development; DevOps, documentation support, security support, analytics & metrics, continuous integration/ continuous deployment, and section 508 compliance, remediation, and reporting.

This work is done under the auspices of the Web and New Media Group of the Office of Communications at the Centers for Medicare & Medicaid Services.

Products

Ad Hoc is responsible for the development of the following products:

  • Streamline Application 2.0 (App 2.0): This is an application that allows a subset of healthcare.gov consumers apply for health coverage. App 2.0 is built upon the Federally Facilitated Marketplace’s (FFM) Eligibility and Enrollment web services and was originally built to improve the user experience of the marketplace as well as reduce the burden on the FFM’s infrastructure
  • Streamline Application 3.0 (App 3.0): This is an update to the App 2.0 application that allows a subset of HealthCare.gov consumers the ability to apply for health coverage. App 2.0 is built upon the Federally Facilitate Marketplace’s (FFM) Eligibility and Enrollment web services and was originally built to improve the user experience of the marketplace as well as reduce the burden on FFM’s infrastructure. App 3.0 will enhance these features while replacing App 2.0
  • Plan Compare 2.0 (PC 2.0): a replacement of the existing Plan Compare consumer- facing tool and allows consumers a mobile-friendly way to enroll in a Qualified Health Plan (QHP). Along with providing improved decision support and choice architecture, PC 2.0 reduces the burden on the existing FFM infrastructure
  • Window Shopping (WS): Window Shopping allows consumers the ability to browser qualified health plans for individuals and small business employers without having to apply for coverage first
  • Decision Support – Integration: Decision Support is a suite of features for PC 2.0 and Window Shopping that allow consumers the ability to see if their provider and/or drug is covered. This suite of features also allows consumers the ability to see their estimated yearly cost
  • Marketplace API:The Marketplace API surfaces the Plan Compare 2.0 logic and data and makes it available to third-parties
  • Scalable Login System (SLS):The Scalable Login System (SLS) is a set of web services that creates and modifies HealthCare.gov consumer accounts. This product also includes the consumer-facing interfaces for creating, logging in and modifying an account
  • My Account 2.0: My Account 2.0 is a re-architecting and redesign of the existing My Account user experience with the Federally Facilitated Marketplace (FFM)
  • Find Local Help (FLH): Find Local Help (FLH) allows consumers the ability to find someone who can help them apply and enroll in coverage
  • Healthcare.gov Static Site (Learn): Healthcare.gov’s static site is used to educate and engage consumers before they apply and enroll in coverage
  • Exemption Screener: The Exemption Screener is a lightweight web application that allows consumers the ability to see what type - Special Enrollment Period Screener (SEP Screener): The SEP Screener helps consumers who would like to see if they can enroll in a Quality Health Plan (QHP) outside of the Open Enrollment Period. The tool gives guidance on whether the consumer may be eligible for a Special Enrollment Period to do a Change in Circumstance.
  • Tax Tools: The tax tools can be used by consumers when they are filing their tax returns. If a consumer needs to fill out the IRS tax form 8962 or the IRS tax form 8965 they can use the tool to find out information they’ll need to enter on those forms
  • Geography API: This API is used across CMS web properties to ensure web applications are using the most up-to-date geography information
  • API-Manager: The API Manager is a suite of tools that help CMS with API documentation, administration and analytics. All APIs that are meant to be used by 3rd parties go through the API manager

Subcontractors

Ad Hoc has three subcontractors for this work, each of which has primary responsibility for a number of products:

  • Nava is responsible for App 2.0, App 3.0, SLS, My Account 2.0
  • Super Brilliant builds Geography API and API Manager
  • Aquilent works on FLH, Learn, Exemptions Screener, and SEP Screener

Ad Hoc covers Plan Compare 2.0, Marketplace API, Decision Support Tools, Window Shopping, and Tax Tools.