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For remote work, try starting with trust

July 16, 2020

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If your team is new to remote work, spend as much time setting up an environment based on trust as you are setting up technical tools to make it possible.

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The problem might not be COBOL

July 10, 2020

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The government's problem isn’t using old code or older programming languages. The problem is often that they’re using code that wasn’t designed to meet the needs of people who use it.

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What does product thinking look like at Search.gov?

June 30, 2020

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Search.gov is an enormous opportunity to improve interactions between government and the people it serves. However, like any tech product, there is more to build than we have resources for.

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How to create an inclusive user research environment

June 18, 2020

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As researchers, we’re on the front lines of understanding the people who use our services, and that means we need to be inclusive in how we conduct our research.

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Ad Hoc, Fearless, and Ellumen win contract to continue support of Blue Button 2.0

June 09, 2020

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The Blue Button 2.0 program is a pivotal part of the move towards a more interoperable healthcare system that will give people more control over their healthcare data.

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Ad Hoc statement on Black lives matter

June 01, 2020

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We at Ad Hoc denounce police violence, intimidation, and oppression, which is antithetical to a free, equitable democracy.

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Accessible design for cognitive considerations

May 27, 2020

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It’s important for designers and developers to consider the more nuanced difficulties that “thinking” disabilities and impairments can cause for users.

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How to keep your research practice going in a remote world

May 12, 2020

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Instead of hitting pause on user research plans, now is the time to understand the benefits of remote research.

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Accessibility Camp 2020

April 20, 2020

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This January, 33 Ad Hoc team members came together in sunny Orlando, Florida for the first Ad Hoc Accessibility Camp, a three-day gathering to learn and practice making our services more accessible.

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Modernizing how Medicare beneficiaries find and enroll in coverage

April 09, 2020

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Our approach to the Medicare Plan Finder was to build a tool and process that would allow us to continuously improve what we provided to beneficiaries and those who support them.

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Ad Hoc wins contract to continue support of HealthCare.gov

February 25, 2020

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Ad Hoc is honored by CMS’s continued trust in our team, and we’re thrilled to continue putting our team’s skills towards creating an intuitive and reliable experience for people signing up for healthcare.

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Four myths about applying human-centered design to government digital services

February 20, 2020

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While human-centered design (HCD) is gaining traction, its underlying concepts are sometimes misunderstood. This can mislead teams into thinking they’re working in a human-centered way when in fact, their work is largely driven by requirements.

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