Lenae Storey

Lenae Storey's blog posts

Introducing the Ad Hoc Product Field Guide

With this guide, agencies can start moving from a project management mindset to a product-based approach to delivering services that enable them to better serve the public.

The impact of internal incentives on product outcomes

Agencies that take the time to set outcome-based North Stars, align their internal incentives to reward outcomes, and empower their product owners are better prepared to build excellent products for the public.

How bad incentives can lead projects astray, and how to set things straight

While there is a great deal written about how perverse incentives can lead to unintended outcomes, we wanted to focus on how using the right incentives can drive the right behaviors — both at the individual and organizational levels.